Refunds & Returns

We pay rigorous attention to the quality of our products. Each item is carefully inspected before shipment , ensuring that no defects or damage originate from our workshop.

If you still wish to return or exchange an item, this is possible under the following conditions:

Return conditions:

  • Returns are accepted if the items are in their original condition and have no problems.
  • The items must not have been worn, washed or damaged.
  • All labels and original packaging must be intact.

Return process:

  1. Return request : Contact our customer service to initiate the return procedure (maximum 5 days after receipt).
  2. Return shipping : Return shipping costs are your responsibility. Please ensure that the items are well packaged to prevent damage during transit.
  3. Return validation : Once the items are received, our team will inspect them to verify that they meet the return conditions.

Refund or exchange process:

  • After inspection and validation of the returned items, we will proceed with the refund or exchange of the items.
  • The refund may take up to 2 weeks to be processed and credited to your original payment method.