Refund Policy
We do our utmost to guarantee your complete satisfaction with our products. If, for any reason, you are not satisfied with your purchase, you may return the items concerned, provided they meet the conditions below.
Return conditions
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Items must be returned in their original condition and show no damage.
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Items must not have been worn, washed, or damaged.
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All original tags must be present and the packaging must be intact.
Return procedure
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Return request: contact our customer service to initiate the return procedure.
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Return shipping costs: You are responsible for return shipping costs. Please pack items carefully to avoid damage during transit.
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Return validation: Once the returned items are received, our team will inspect them to ensure they meet the return conditions.
Refund
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Once the items have been inspected and the return approved, we will process the refund.
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The refund may take up to 2 weeks and will be issued to the payment method used for the order.