FAQ
FAQ — AtticLegacy
Got questions? We've got answers. If you don't find what you're looking for, simply send us a message via the Contact page.
Orders & Shipping
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How long does delivery take? Once your order is confirmed, you will receive it within 5 business days. We process each order within 1-2 business days before shipping.
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How can I track my order? As soon as your item is shipped, you will receive a confirmation email with a tracking number to follow its progress in real time.
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Do you ship internationally? Yes, AtticLegacy ships worldwide. Shipping costs are calculated at checkout based on your address.
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What happens if I entered a wrong shipping address? Please double-check your address before placing your order. Once the item is shipped, we cannot be held responsible if the address was incorrect or incomplete.
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Why is my order delayed? We strive to meet our delivery times, but unforeseen circumstances such as weather conditions, carrier strikes, or peak periods can sometimes cause delays. If this happens, we will keep you informed.
Sizing & Products
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Do your t-shirts run true to size? Our t-shirts and hoodies are designed with an "oversize" (loose) fit. If you prefer a more fitted look, we recommend choosing one size down.
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Are your products built to last? Each piece is designed in Europe and printed with care. We always prioritize quality over quantity.
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Will you restock sold-out items? Our collections sell out quickly, and some pieces are limited editions. Follow us on Instagram or TikTok to be informed first about restocks and new arrivals.
Payments
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What payment methods do you accept? We accept Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Discover, Diners Club, and JCB.
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Is payment secure? Yes, completely. All payments are processed through Shopify's secure system to ensure your information is protected.
Returns & Refunds
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What is your return and refund policy? [Placeholder: Please send me the exact text of your current refund policy, including the return period, required conditions, and procedure, and I will adapt it to this tone.]
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How do I make a return? Simply contact us via the Contact page, stating your order number, and we will guide you through the process.
About AtticLegacy
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What's the brand's story? AtticLegacy was born in an attic, between bare walls and big dreams. We create streetwear for those who turn nothing into something extraordinary.
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Where are your clothes made? Designed in Europe, printed with care, and built to last.